Cancellation & Refunds
You as a customer can cancel your order by calling our customer service at +91 8860088370 or email at firstname.lastname@example.org within six hours of placing the order. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
Return and Refunds
In the event that you as the consumer have any variety of quality complaints you may contact us at +918860088370 or email at email@example.com. If the complaint is found to be justified, we would be happy to provide you a refund or a credit, to be used against other purchases on the website or if available, provide you a replacement of the defective items.
Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that. If the mode of refund is by e-wallet, credit should be available within 24 hours.